If you are struggling or in crisis, talk to Samaritans — any time, day or night. Free from any phone. You don’t have to be suicidal to call.
116 123
Free helplines
For families & friends
Prisoners’ Families Helpline
0808 808 2003
Free. Monday to Friday 9am–8pm; weekends and bank holidays 10am–3pm. Closed Christmas Day and Boxing Day.
For people in prison
Prison Reform Trust advice line
0808 802 0060
Free from prison. Monday 3pm–5pm; Wednesday and Thursday 10.30am–12.30pm. Families should email instead so the line stays free for callers inside.
For anyone
Samaritans
116 123
Free, 24 hours a day, 365 days a year. Confidential emotional support.
We cannot give legal advice or intervene in individual cases. If you have a story you think we should report, you can contact our reporters securely.